CASE STUDY
Outsourced call centers have come a long way in the last decade. With the right partner, you gain access to comprehensive customer service solutions that surpass what is often feasible with in-house teams—especially when it comes to cost and scale.
With a multi-year construction and operating investment of billions of dollars, combined with diverse projects and programs, Qiddiya management needed an effective solution and partner to support decision-making. Since numerous vendors were involved in the giga-project, executives needed total visibility of all data.
Download the case study to find out how Qiddiya leveraged Clarity from Broadcom to get a 360-degree view of everything across the board and real-time data—all presented in a way that enabled effective and efficient decision-making.